About the service
- Fill in all the fields in the form - and we will take care of the rest.
- You will receive a confirmation email once your accommodation has been booked and confirmed.
- It can take up to three working days for you to receive an answer to your application.
You submit the application, but we do the actual ordering at Bane NOR.
We offer alternative accommodation to neighbors who are affected by our noisy night work. This is only an offer for some, and it is not possible to choose a hotel or accommodation yourself.
Only people who have received notification from us that they qualify for alternative accommodation will receive the offer. You must have received an SMS or e-mail with a code from us. You must use this when you apply for the accommodation.
We carry out an ongoing survey of noise levels that determine whether you are eligible to have alternative accommodation covered by us.
- We book rooms at the nearest hotel or accommodation with available rooms according to our hotel agreements. We cannot guarantee that the hotel will offer breakfast.
- We pay for accommodation and any additional costs for baby cot and pets.
- Other additional services, in addition to what is included in the room rate, must be paid for yourself.
If you have special needs or wishes, you must let us know before we book a room for you. Unfortunately, we are not able to change the booking afterwards.
We try as far as possible to take into account needs and wishes, but there may be limitations in terms of price, capacity, room types and facilities that the accommodation offers.
Any questions?
Contact Customer Service if you have any questions or you need more information.
Bane NOR Customer Service
(+47) 477 70 098 Starts a call
kundesenter@banenor.no Opens default email client
Pb 4350, N-2308 Hamar, NORWAY
- Monday to Friday 08:00 - 16:00
- Christmas- and New Year's Eve 08:00 - 12:00
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